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The protective cover applies individually, up to EUR 100,000 per person and per organisation. For example, if you have EUR 130,000 in assets with NN, you will then not be able to compensate your coverage via a partner who has, for example, only EUR 60,000 in assets.

The data we normally store includes: your name, your date of birth, your address, other contact information, information about the product or the products that you have with Delta Lloyd / NN, payment information, and marketing information. Whether you consented to the use of your e-mail address for...

In order to guarantee independence, the DPO is part of a Compliance team of NN Insurance Belgium. Compliance is an independent and autonomous section, focused on the compliance to the regulations in relation to the integrity of the activities of the company. The DPO is not accountable to the...

That 'third party' refers to the beneficiary person/persons of organisation(s) stated in the beneficiary clause of the insurance contract.

You cannot prevent NN from sharing certain data with third parties. Sharing data is necessary or possible in the following cases: When required for the creation or execution of an agreement. With legitimate interest, for example, the protection of the safety of your data. With legal obligations,...

It is impossible to assign one general time frame to this. We store your personal details at least as long as your contract is valid and, at a maximum, as long as the legislator requires us to. The statutory storage terms may vary from the end of the contract to more than 30 years after the...

The anti-money laundering legislation of 18 September 2017 demands that all financial institutions are able to thoroughly identify their new and existing customers as based on an official identity document. Moreover, NN considers the protection of your private life and combating fraud as highly...

We will store your identity card in your customer file. When your card is scanned, your address information will be compared to the information in our database. If there are any differences, we will update these in our database.

No, that is not necessary. One-time identification is sufficient.

As beneficiary of a life insurance policy, you are entitled to the payment of a capital at the end of a contract providing the contractual conditions are met. You can accept a beneficiary by way of a rider in the insurance contract, which is signed by the policyholder whom you have designated as...