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Recently terminated your contract? If you have recently terminated your contract(s) with Delta Lloyd or NN, it is possible that our administration still regards you as a customer. If this is the case, please ignore our letter. Insured via a predecessor of Delta Lloyd Life? Have you received a...

No, your products, rates and general terms and conditions do not change. You will see the NN logo on all new documents. The documents that you have at home, with the Delta Lloyd Life logo on them, will continue to be perfectly valid.

No, all current contracts remain valid, even though the NN logo is not on them. No new version can be downloaded.

It is no problem at all that the Delta Lloyd Life logo is on your estimate. Your estimate is also valid for NN until the date on the estimate.

All contact persons remain the same. If you have any questions, please address them to your trusted intermediary.

If you are insured with NN via ING or Deutsche Bank, then nothing changes in practice. Your contract(s) and general terms and conditions remain the same. The contact information of our customer service also remains the same: telecel-life@nn.be and +32 (0)2 407 70 00. For a new insurance, you can...

Yes, our bank account numbers will remain the same and all automatic payments will continue as usual.

No, our services will remain fully operational and we will do our very best to process your file within the promised time frame.

No, the current terms and conditions of every contract remain valid.

The right of commutation is a personal right of the insured. This right can always be exercised, except when there is an accepting beneficiary or with a transfer of all rights / pledges. Please note! There are almost always costs associated with a commutation. You pay a withholding tax on non-...